Fundamentals of business process management

Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers

Research output: Book / ReportBookAcademicpeer-review

Abstract

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Original languageEnglish
Place of PublicationBerlin
PublisherSpringer Berlin Heidelberg
Number of pages527
Edition2nd
ISBN (Electronic)9783662565094
ISBN (Print)9783662565087
DOIs
Publication statusPublished - 23 Mar 2018

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Textbooks
Industry
Process monitoring
Computer science
Teaching
Automation
Management science
Industrial engineering
Business process management
Websites
Students
Business management
Undergraduate
Redesign
Industry standards
Process modeling
Exercise
An enterprise
Life cycle
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Cite this

Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of business process management. (2nd ed.) Berlin: Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-662-56509-4
Dumas, Marlon ; La Rosa, Marcello ; Mendling, Jan ; Reijers, Hajo A. / Fundamentals of business process management. 2nd ed. Berlin : Springer Berlin Heidelberg, 2018. 527 p.
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Dumas, M, La Rosa, M, Mendling, J & Reijers, HA 2018, Fundamentals of business process management. 2nd edn, Springer Berlin Heidelberg, Berlin. https://doi.org/10.1007/978-3-662-56509-4

Fundamentals of business process management. / Dumas, Marlon; La Rosa, Marcello; Mendling, Jan; Reijers, Hajo A.

2nd ed. Berlin : Springer Berlin Heidelberg, 2018. 527 p.

Research output: Book / ReportBookAcademicpeer-review

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Dumas M, La Rosa M, Mendling J, Reijers HA. Fundamentals of business process management. 2nd ed. Berlin: Springer Berlin Heidelberg, 2018. 527 p. https://doi.org/10.1007/978-3-662-56509-4