Giving patients a voice: A participatory evaluation of patient engagement in Newfoundland and Labrador Health Research

Lidewij Eva Vat*, Mike Warren, Susan Goold, Everard (bud) Davidge, Nicole Porter, Tjerk Jan Schuitmaker-Warnaar, Jacqueline E.W. Broerse, Holly Etchegary

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Background: Efforts to engage patients as partners in health research have grown and thereby the need for feedback and evaluation. In this pilot evaluation study, we aimed to 1) evaluate patient engagement in health research projects in Newfoundland and Labrador, Canada, and 2) learn more about how to best monitor and evaluate patient engagement. This paper presents the results of our participatory evaluation study and the lessons learned. The evaluation of the projects was driven by questions patients wanted answered. Methods: We conducted a formative evaluation of patient engagement in health research projects. Projects spanned a variety of topics, target groups, research designs and methods of patient engagement. Participants included principal investigators (n = 6) and their patient partners (n = 14). Furthermore, graduate students (n = 13) working on their own research projects participated. Participants completed an online survey with closed and open-ended questions about their patient engagement efforts, experiences and preliminary outcomes. Patients were involved as co-investigators in the entire evaluation study. We used qualitative methods to evaluate our participatory process. Results: The evaluation study results show that most patients and researchers felt prepared and worked together in various phases of the research process. Both groups felt that the insights and comments of patients influenced research decisions. They believed that patient engagement improved the quality and uptake of research. Students felt less prepared and were less satisfied with their patient engagement experience compared to researchers and their patient partners. Involvement of patient co-investigators in this evaluation resulted in learnings, transparency, validation of findings and increased applicability. Challenges were to select evaluation questions relevant to all stakeholders and to adapt evaluation tools to local needs. Conclusions: Our findings show that researchers, patient partners and students value patient engagement in health research. Capacity building at the supervisor level in academic institutions is needed to better support students. Sufficient time is also needed to permit observable outcomes. Participatory evaluation may increase the relevance and usefulness of information, but it also raises issues such as who defines and designs the content of evaluation tools. A co-creation process is required to develop appropriate monitoring and evaluation strategies.

Original languageEnglish
Article number39
Pages (from-to)1-14
Number of pages14
JournalResearch Involvement and Engagement
Volume6
Issue number1
DOIs
Publication statusPublished - 9 Jul 2020

Funding

A biannual competition provided a number of awards to Masters and PhD students working on their patient-oriented research thesis project. Furthermore, an annual competition provided funding to researchers to support small POR projects that are of relevance to the people of Newfoundland and Labrador. Research priorities were identified through public consultation via town hall meetings [22] and a province-wide survey and shared in the call for proposals. Proposals were reviewed by patients, researchers, health professionals and policymakers, all with an equal say in the decision-making process. Patient engagement in the research and the relevance of the proposal to research priorities were key for evaluating all funding proposals. So far, only the progress of funded projects had been monitored. By this pilot participatory evaluation study, we aimed to learn more about how to best monitor and evaluate patient engagement and its findings. This formative evaluation focuses only on patient engagement in research projects funded by NL SUPPORT. A formative and summative evaluation of the SPOR program and NL SUPPORT has been conducted separately, in which patient engagement was a component but not the explicit focus [23]. This work was undertaken by the NL SUPPORT Unit, which is funded by the Canadian Institutes of Health Research, Newfoundland and Labrador Government and IBM. The funders had no role in the collection, analysis and interpretation of the data; the writing of the report, or in the decision to submit the article for publication.

Keywords

  • Evaluation
  • Monitoring
  • Outcomes
  • Participatory evaluation
  • Participatory research
  • Patient and public involvement
  • Patient engagement
  • Patient participation

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