Global Civil Society Response to the COVID-19 Crisis

Silvia Garcia; Cathie Carrigan; Pamala Wiepking

doi:10.1007/s11266-023-00589-5

Global Civil Society Response to the COVID-19 Crisis

Silvia Garcia, Cathie Carrigan^*, Pamala Wiepking

^*Corresponding author for this work

Research output: Contribution to Journal › Article › Academic › peer-review

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Abstract

How did Civil Society Organizations (CSOs) globally address the needs caused by the COVID-19 pandemic? In this study, we examine the roles CSOs played during the first 18 months of the pandemic, their main challenges, and how the pandemic changed CSOs’ roles in society across 39 countries and economies. Using inductive thematic analysis analyzing responses from global philanthropy experts in two consecutive studies (2020 and 2021), we find that CSOs played fourteen roles, of which we discuss the six most mentioned: providing social assistance; responding to health care needs; coordinating and collaborating with government and business; mobilizing funds to address societal needs; raising awareness and combating misinformation; and advocating. Challenges for CSOs included reduced revenue and difficulty reaching beneficiaries. We found these challenges led to innovative ways of operating and new arrangements between civil societies and governments, which may have opened opportunities for a more active role of CSOs.

Original language	English
Pages (from-to)	1310-1321
Number of pages	12
Journal	Voluntas
Volume	34
Issue number	6
Early online date	18 Jul 2023
DOIs	https://doi.org/10.1007/s11266-023-00589-5
Publication status	Published - Dec 2023

Bibliographical note

Funding Information:
Grantmaking foundations also significantly supported CSOs experiencing financial shortfalls during the pandemic, typically through grants as additional emergency support. Foundations made the funding process more flexible, easing the bureaucratic requirements while also putting effort into understanding the needs of their beneficiaries [Turkey, 2021]. Funders allowed CSOs to redirect existing funding toward COVID-related support, provided more direct and rapid financial support and unrestricted funding, and created more straightforward application and reporting processes.

Publisher Copyright:
© 2023, International Society for Third-Sector Research.

Keywords

Civil society organizations
COVID-19
Cross-sectoral collaborations
CSO
Government
Philanthropy

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10.1007/s11266-023-00589-5

Wiepking2023_Global Civil Society Response to the COVID-19 CrisisFinal published version, 303 KBLicence: Article 25fa Dutch Copyright Act

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Global Civil Society Response to the COVID-19 Crisis

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