Green ICT adoption using a maturity model

Albert Hankel*, Gaston Heimeriks, Patricia Lago

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review


The field green ICT focuses on the greening of ICT and using ICT to optimise the energy footprint of the ICT-supported processes. For organisations, applying green ICT in the broadest sense presents them with challenges. In this paper we explore what factors are influencing the adoption of green ICT. We follow three organisations that used a green ICT tool, the SURF Green ICT Maturity Model, to identify such factors. Tools like the maturity model help organisations identify the what and how. We found other factors, such as strategic alignment, culture and leadership, determine the why. As ICT is a general purpose technology, it potentially affects all processes in an organisation. To have a greening impact, the main challenge for green ICT is to take a systemic approach and involve all (relevant) parties. ICT departments often position themselves as support (followers, not leaders); this proves to be a big hurdle in the adoption of green ICT.

Original languageEnglish
Article number7163
Pages (from-to)1-21
Number of pages21
JournalSustainability (Switzerland)
Issue number24
Publication statusPublished - 13 Dec 2019

Bibliographical note

Special Issue: ICT4S— ICT for Sustainability


  • Adoption
  • Case study
  • Green ICT
  • Green ICT readiness
  • Green IS
  • ICT for sustainability
  • Maturity model


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