Heed, a missing link between trust, monitoring and performance in knowledge intensive teams

K.M. Bijlsma-Frankema, B.A. de Jong, G.G. van de Bunt

    Research output: Contribution to JournalArticleAcademicpeer-review

    Abstract

    This longitudinal study aimed to explain performance differences of knowledge intensive project teams. Team level data gathered at three measurement moments were used. Antecedents of performance studied were: trust in team members, trust in supervisors, monitoring by team members and monitoring by supervisors. Heedful interrelating, a concept developed by Weick and Roberts (1993) was expected to mediate between trust in team members, monitoring by team members and team performance. Correlation analysis and structural equation modelling were employed to analyse the data. The results show that heedful interrelating of team members, built on a combination of trust and monitoring by team members and trust in supervisors is an important factor in promoting team performance.
    Original languageEnglish
    Pages (from-to)19-40
    Number of pages22
    JournalInternational Journal of Human Resource Management
    Volume19
    Issue number1
    DOIs
    Publication statusPublished - 2008

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