Original language | English |
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Title of host publication | Advances in E-Business Research: E-Business Innovation and Process Management, Vol. 1 |
Editors | I. Lee |
Publisher | Idea Group |
Pages | 198-233 |
ISBN (Print) | 1599042770, 9781599042770 |
Publication status | Published - 2007 |
How e-Services Satisfy Customer Needs: a Software-aided Reasoning
Z.S. Baida, J. Gordijn, J.M. Akkermans, H. Saele, A.Z. Morch
Research output: Chapter in Book / Report / Conference proceeding › Chapter › Academic