Image Congruence and the Adoption of Service Innovations

M.H.P. Kleijnen, K. de Ruyter, I.H. Andreassen

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademic

Original languageEnglish
Title of host publicationConference AMA Frontiers in Services Conference
Place of PublicationMiami, Florida
PublisherAMA
Publication statusPublished - 2004
Event13th Annual AMA Frontiers in Services Conference - Miami, Florida
Duration: 1 Jan 20041 Jan 2004

Conference

Conference13th Annual AMA Frontiers in Services Conference
Period1/01/041/01/04

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