TY - JOUR
T1 - Impact of home care management on the involvement of informal caregivers by formal caregivers
AU - van Wieringen, M.
AU - Broese Van Groenou, M.I.
AU - Groenewegen, P.
PY - 2015
Y1 - 2015
N2 - This study explores the link between management characteristics of home care agencies and the involvement of informal caregivers in caregiving. Based on a study of policy documents of two agencies and semi-structured interviews with five team managers and 31 formal caregivers, we conclude that, although the importance of involving informal caregivers is emphasized in official documentation, actual contact with informal caregivers is often lacking. Comparison of the work processes of the two agencies shows that contact with informal caregivers and their potential involvement are enhanced by smaller teams, less task division, and clarity about the responsibilities of formal caregivers.
AB - This study explores the link between management characteristics of home care agencies and the involvement of informal caregivers in caregiving. Based on a study of policy documents of two agencies and semi-structured interviews with five team managers and 31 formal caregivers, we conclude that, although the importance of involving informal caregivers is emphasized in official documentation, actual contact with informal caregivers is often lacking. Comparison of the work processes of the two agencies shows that contact with informal caregivers and their potential involvement are enhanced by smaller teams, less task division, and clarity about the responsibilities of formal caregivers.
U2 - 10.1080/01621424.2015.1029185
DO - 10.1080/01621424.2015.1029185
M3 - Article
SN - 0162-1424
VL - 34
SP - 67
EP - 84
JO - Home Health Care Services Quarterly
JF - Home Health Care Services Quarterly
IS - 2
ER -
