Improving IT incident handling performance with information visibility

Research output: Contribution to Journal › Article › Academic › peer-review

Original language	English
Pages (from-to)	1106-1127
Journal	Journal of Software: Evolution and process
Volume	26
Issue number	12
DOIs	https://doi.org/10.1002/smr.1649
Publication status	Published - 2014

Access to Document

@article{4eae6683878c44a79f1d312c0023054a,

title = "Improving IT incident handling performance with information visibility",

author = "J. Vlietland and \{van Vliet\}, H.",

year = "2014",

doi = "10.1002/smr.1649",

language = "English",

volume = "26",

pages = "1106--1127",

journal = "Journal of Software: Evolution and process",

issn = "2047-7481",

publisher = "John Wiley and Sons Ltd",

number = "12",

}