Improving the agility of IT service networks

J.J. Vlietland

Research output: PhD Thesis › PhD-Thesis - Research and graduation internal

1943 Downloads (Pure)

Abstract

11400

Original language	English
Qualification	PhD
Awarding Institution	Vrije Universiteit Amsterdam
Supervisors/Advisors	Vliet, J.C., Supervisor
Award date	18 Jun 2015
Publication status	Published - 2015

Exacte Wetenschappen
Naam instelling promotie: VU University
Naam instelling onderzoek: VU University

CoverFinal published version, 2.06 MB
Title pageFinal published version, 33.2 KB
Abstract dutchFinal published version, 114 KB
Abstract englishFinal published version, 107 KB
Table of contentsFinal published version, 89.1 KB
Chapter IntroductionFinal published version, 314 KB
Chapter Information sharing for effective IT incident resolving in IT service provider networksFinal published version, 379 KB
Chapter Improving IT incident handling performance with information visibilityFinal published version, 430 KB
Chapter Towards a governance framework for chains of Scrum teamsFinal published version, 509 KB
Chapter Delivering business value faster by sets of codependent Scrum teams Final published version, 884 KB
Chapter Improving the Agility of IT Service NetworksFinal published version, 1.35 MB
Chapter ConclusionFinal published version, 168 KB
Chapter SummaryFinal published version, 107 KB
Chapter SamenvattingFinal published version, 114 KB
Chapter Curriculum VitaeFinal published version, 149 KB
Chapter BibliographyFinal published version, 260 KB
End matterFinal published version, 45.1 KB
Appendix acknowledgementsFinal published version, 44.8 KB

@phdthesis{0a986f0470174d4f9ae2568b7c066fda,

title = "Improving the agility of IT service networks",

abstract = "11400",

author = "J.J. Vlietland",

note = "Exacte Wetenschappen Naam instelling promotie: VU University Naam instelling onderzoek: VU University",

year = "2015",

language = "English",

type = "PhD-Thesis - Research and graduation internal",

school = "Vrije Universiteit Amsterdam",

}