Integrating Simplification at Buurtzorg Nederland

Sharda Nandram, Jos de Bok

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    Abstract

    Buurtzorg Nederland is being presented as a best practice for Humanistic Management in Practice. The approach chosen here addresses the worldview that is rooted in a humane perspective of dealing with customers and employees. Furthermore a few concepts will be introduced such as integrative intelligence, bureaucracy, and the social movement theory to show its purpose and relevance for today’s management approaches. As an underlying framework to understand how the organization delivers its services and how it is organized internally, a theoretical frame under the label of integrating simplification is presented in this chapter.
    Original languageEnglish
    Title of host publicationHumanistic Management in Practice
    Subtitle of host publicationVolume II
    EditorsErnst von Kimakowitz, Hanna Schirovsky, Carlos Largacha-Martínez, Claus Dierksmeier
    PublisherPalgrave Macmillan
    Chapter8
    Pages153-169
    Number of pages17
    Volume2
    ISBN (Electronic)9783030515454
    ISBN (Print)9783030515447, 9783030515478
    DOIs
    Publication statusPublished - 2021

    Publication series

    NameHumanism in Business Series (HUBUS)
    PublisherSpringer

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