Integrating textual and model-based process descriptions for comprehensive process search

Henrik Leopold*, Han van der Aa, Fabian Pittke, Manuel Raffel, Jan Mendling, Hajo A. Reijers

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts process information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository.

Original languageEnglish
Title of host publicationEnterprise, Business-Process and Information Systems Modeling - 17th International Conference, BPMDS 2016, 21st International Conference, EMMSAD 2016, Held at CAiSE 2016, Proceedings
PublisherSpringer - Verlag
Pages51-65
Number of pages15
Volume248
ISBN (Print)9783319394282
DOIs
Publication statusPublished - 2016
Event17th International Conference on Business Process Modeling, Development and Support, BPMDS 2016 and 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2016 held at Conference on Advanced Information Systems Engineering, CAiSE 2016 - Ljubljana, Slovenia
Duration: 13 Jun 201614 Jun 2016

Publication series

NameLecture Notes in Business Information Processing
Volume248
ISSN (Print)18651348

Conference

Conference17th International Conference on Business Process Modeling, Development and Support, BPMDS 2016 and 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2016 held at Conference on Advanced Information Systems Engineering, CAiSE 2016
CountrySlovenia
CityLjubljana
Period13/06/1614/06/16

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