TY - GEN
T1 - Integrating textual and model-based process descriptions for comprehensive process search
AU - Leopold, Henrik
AU - van der Aa, Han
AU - Pittke, Fabian
AU - Raffel, Manuel
AU - Mendling, Jan
AU - Reijers, Hajo A.
PY - 2016
Y1 - 2016
N2 - Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts process information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository.
AB - Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts process information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository.
UR - http://www.scopus.com/inward/record.url?scp=84976609960&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84976609960&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-39429-9_4
DO - 10.1007/978-3-319-39429-9_4
M3 - Conference contribution
AN - SCOPUS:84976609960
SN - 9783319394282
VL - 248
T3 - Lecture Notes in Business Information Processing
SP - 51
EP - 65
BT - Enterprise, Business-Process and Information Systems Modeling - 17th International Conference, BPMDS 2016, 21st International Conference, EMMSAD 2016, Held at CAiSE 2016, Proceedings
PB - Springer - Verlag
T2 - 17th International Conference on Business Process Modeling, Development and Support, BPMDS 2016 and 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2016 held at Conference on Advanced Information Systems Engineering, CAiSE 2016
Y2 - 13 June 2016 through 14 June 2016
ER -