Klantervaring telt in farmacie-inkoopbeleid: Achmea brengt ervaringen apotheekbezoekers in kaart

Translated title of the contribution: Customer experience counts in pharmacy-procurement policy: Achmea maps out experiences of pharmacy visitors

J.A.H.J. Hoenen, M. Zuidgeest, B. Van Der Veen-van Diepen, P. Stam

Research output: Contribution to Journal › Article › Professional

Translated title of the contribution	Customer experience counts in pharmacy-procurement policy: Achmea maps out experiences of pharmacy visitors
Original language	Dutch
Journal	Pharmaceutisch Weekblad
Publication status	Published - 2013

Persistent URL (handle)

@article{8222eda894cd495996380c96568a367f,

title = "Klantervaring telt in farmacie-inkoopbeleid: Achmea brengt ervaringen apotheekbezoekers in kaart",

author = "J.A.H.J. Hoenen and M. Zuidgeest and {Van Der Veen-van Diepen}, B. and P. Stam",

year = "2013",

language = "Dutch",

journal = "Pharmaceutisch Weekblad",

issn = "0031-6911",

publisher = "Kon. Ned. Mij. ter Bevordering der Pharmacie (KNMP)",

}

TY - JOUR

T1 - Klantervaring telt in farmacie-inkoopbeleid

T2 - Achmea brengt ervaringen apotheekbezoekers in kaart

AU - Hoenen, J.A.H.J.

AU - Zuidgeest, M.

AU - Van Der Veen-van Diepen, B.

AU - Stam, P.

PY - 2013

Y1 - 2013

UR - http://www.scopus.com/inward/record.url?eid=2-s2.0-84888095648&partnerID=MN8TOARS

M3 - Article

SN - 0031-6911

JO - Pharmaceutisch Weekblad

JF - Pharmaceutisch Weekblad

ER -