Knowledge management challenges in new business development: Case study observations

Hans Berends*, Wim Vanhaverbeke, Robert Kirschbaum

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

This paper's focus is on the knowledge management challenges that come along with technology-based new business development (NBD). NBD thrives upon the exploration of knowledge, under radical uncertainty. Furthermore, existing knowledge may both enable and constrain the radical innovation process. These characteristics make the dominant approach of knowledge management - focusing on codifying, collecting and distributing knowledge - unsuited for NBD. We suggest that knowledge management can enhance NBD by focusing on experimenting, monitoring and integrating knowledge. This is illustrated by case study observations of radical innovation processes.

Original languageEnglish
Pages (from-to)314-328
Number of pages15
JournalJournal of Engineering and Technology Management
Volume24
Issue number4
DOIs
Publication statusPublished - Dec 2007

Keywords

  • Corporate venturing
  • Knowledge management
  • Radical innovation

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