Knowledge Management in Practice: The Case of International Development

J.E. Ferguson, S. Cummings

    Research output: Chapter in Book / Report / Conference proceedingChapterAcademic


    Knowledge management as an organizational discipline, while originally developed in a business environment, has seen keen pursuit in disciplines contributing to more sustainable forms of social organization. In less than ten years, knowledge management for development - or KM4D as it is widely known - has become a prominent strategy in many organizations around the world working toward international development. This chapter illustrates the strategic evolution of KM4D drawing on a case study of a development community of practice, following a three-phase model, focusing on technology, on organizational processes and on people. It addresses the meaning of power in knowledge management (for development) and identifies challenges and possible future research directions for the field.
    Original languageEnglish
    Title of host publicationKnowledge Management: Research & Application
    EditorsA. Koohang, K. Harman, J. Britz
    Place of PublicationSanta Rosa, CA
    PublisherThe Informing Science Press
    ISBN (Print)9781932886078
    Publication statusPublished - 2008


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