MANAGEMENT OF SERVICE INNOVATION QUALITY

Y. Mu

Research output: PhD ThesisPhD Thesis - Research VU, graduation VU

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Original languageEnglish
QualificationPhD
Awarding Institution
  • Vrije Universiteit Amsterdam
Supervisors/Advisors
  • Bossink, BAG, Supervisor
  • Vinig, G.T., Co-supervisor
Award date26 Mar 2019
Print ISBNs9789036105477
Publication statusPublished - 2019

Keywords

  • service innovation; quality management; categorization; healthcare; tourism

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