MANAGEMENT OF SERVICE INNOVATION QUALITY

Y. Mu

Research output: PhD ThesisPhD Thesis - Research VU, graduation VUAcademic

Original languageEnglish
QualificationPhD
Awarding Institution
  • Vrije Universiteit Amsterdam
Supervisors/Advisors
  • Bossink, B.A.G., Supervisor
  • Vinig, G.T., Co-supervisor
Award date26 Mar 2019
Print ISBNs9789036105477
Publication statusPublished - 2019

Keywords

  • service innovation; quality management; categorization; healthcare; tourism

Cite this

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title = "MANAGEMENT OF SERVICE INNOVATION QUALITY",
keywords = "service innovation; quality management; categorization; healthcare; tourism",
author = "Y. Mu",
year = "2019",
language = "English",
isbn = "9789036105477",
series = "ABRI dissertation series",
school = "Vrije Universiteit Amsterdam",

}

Mu, Y 2019, 'MANAGEMENT OF SERVICE INNOVATION QUALITY', PhD, Vrije Universiteit Amsterdam.

MANAGEMENT OF SERVICE INNOVATION QUALITY. / Mu, Y.

2019. 148 p.

Research output: PhD ThesisPhD Thesis - Research VU, graduation VUAcademic

TY - THES

T1 - MANAGEMENT OF SERVICE INNOVATION QUALITY

AU - Mu, Y.

PY - 2019

Y1 - 2019

KW - service innovation; quality management; categorization; healthcare; tourism

M3 - PhD Thesis - Research VU, graduation VU

SN - 9789036105477

T3 - ABRI dissertation series

ER -

Mu Y. MANAGEMENT OF SERVICE INNOVATION QUALITY. 2019. 148 p. (ABRI dissertation series).