Managing a culturally diverse workforce: Diversity perspectives in organizations

Astrid Podsiadlowski*, Daniela Gröschke, Marina Kogler, Cornelia Springer, Karen van der Zee

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review


The authors conducted two studies to analyze why and how organizations approach and manage cultural diversity in the Austrian workplace and to identify organizations' diversity perspectives. In Study 1, 29 interviews revealed insights into organizational approaches to diversity and how these perspectives are linked to employing and managing a culturally diverse workforce. In Study 2, the authors developed and tested the Diversity Perspective Questionnaire (DPQ). The DPQ consists of vignettes and items to measure an organization's approach to diversity. Results reveal that five diversity perspectives-Reinforcing Homogeneity, Color-Blind, Fairness, Access, and Integration and Learning-gain a deeper understanding of diversity management in organizations. The DPQ is shown to be a reliable measurement instrument for further investigations of diversity perspectives in organizations.

Original languageEnglish
Pages (from-to)159-175
Number of pages17
JournalInternational Journal of Intercultural Relations
Issue number2
Publication statusPublished - Mar 2013


  • Austria
  • Benefits and costs of diversity
  • Diversity management
  • Diversity perspectives


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