Managing Collaborative Development of Artificial Intelligence: Lessons from the Field

Anne Sophie Mayer; Elmira van den Broek; Bomi Kim; Tomislav Karacic; Mario Sosa-Hidalgo; Marleen Huysman

Managing Collaborative Development of Artificial Intelligence: Lessons from the Field

Anne Sophie Mayer, Elmira van den Broek, Bomi Kim, Tomislav Karacic, Mario Sosa-Hidalgo, Marleen Huysman

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Artificial intelligence (AI) promises businesses superior decisions that outperform those of domain experts. However, AI systems may fail on the ground when they are not developed in collaboration with the experts they seek to bypass. This raises the question of how to manage the collaborative development of AI. Building on a comparative field study, we reveal three key challenges of collaborative AI development in the area of consulting, hiring, and radiology. Based on these findings, we derive guidelines for managers that help them to facilitate the close engagement between AI developers and experts.

Original language	English
Title of host publication	Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023
Editors	Tung X. Bui
Publisher	HICSS Conference Office Department of IT Management, Shidler College of Business, University of Hawaii
Pages	6139-6148
Number of pages	10
ISBN (Electronic)	9780998133164
Publication status	Published - 2023
Event	56th Annual Hawaii International Conference on System Sciences, HICSS 2023 - Virtual, Online, United States Duration: 3 Jan 2023 → 6 Jan 2023

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	2023-January
ISSN (Print)	1530-1605

Conference

Conference	56th Annual Hawaii International Conference on System Sciences, HICSS 2023
Country/Territory	United States
City	Virtual, Online
Period	3/01/23 → 6/01/23

Bibliographical note

Publisher Copyright:
© 2023 IEEE Computer Society. All rights reserved.

Keywords

AI development
collaboration
comparative field study
developers
domain experts

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Mayer, A. S., van den Broek, E., Kim, B., Karacic, T., Sosa-Hidalgo, M., & Huysman, M. (2023). Managing Collaborative Development of Artificial Intelligence: Lessons from the Field. In T. X. Bui (Ed.), Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023 (pp. 6139-6148). (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2023-January). HICSS Conference Office Department of IT Management, Shidler College of Business, University of Hawaii. https://scholarspace.manoa.hawaii.edu/items/3ca1319e-7174-4dde-ab54-02611c4b97be

Mayer, Anne Sophie ; van den Broek, Elmira ; Kim, Bomi et al. / Managing Collaborative Development of Artificial Intelligence : Lessons from the Field. Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023. editor / Tung X. Bui. HICSS Conference Office Department of IT Management, Shidler College of Business, University of Hawaii, 2023. pp. 6139-6148 (Proceedings of the Annual Hawaii International Conference on System Sciences).

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abstract = "Artificial intelligence (AI) promises businesses superior decisions that outperform those of domain experts. However, AI systems may fail on the ground when they are not developed in collaboration with the experts they seek to bypass. This raises the question of how to manage the collaborative development of AI. Building on a comparative field study, we reveal three key challenges of collaborative AI development in the area of consulting, hiring, and radiology. Based on these findings, we derive guidelines for managers that help them to facilitate the close engagement between AI developers and experts.",

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language = "English",

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Mayer, AS, van den Broek, E, Kim, B, Karacic, T, Sosa-Hidalgo, M & Huysman, M 2023, Managing Collaborative Development of Artificial Intelligence: Lessons from the Field. in TX Bui (ed.), Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023. Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 2023-January, HICSS Conference Office Department of IT Management, Shidler College of Business, University of Hawaii, pp. 6139-6148, 56th Annual Hawaii International Conference on System Sciences, HICSS 2023, Virtual, Online, United States, 3/01/23. <https://scholarspace.manoa.hawaii.edu/items/3ca1319e-7174-4dde-ab54-02611c4b97be>

Managing Collaborative Development of Artificial Intelligence: Lessons from the Field. / Mayer, Anne Sophie; van den Broek, Elmira; Kim, Bomi et al.
Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023. ed. / Tung X. Bui. HICSS Conference Office Department of IT Management, Shidler College of Business, University of Hawaii, 2023. p. 6139-6148 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2023-January).

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Mayer AS, van den Broek E, Kim B, Karacic T, Sosa-Hidalgo M, Huysman M. Managing Collaborative Development of Artificial Intelligence: Lessons from the Field. In Bui TX, editor, Proceedings of the 56th Annual Hawaii International Conference on System Sciences, HICSS 2023. HICSS Conference Office Department of IT Management, Shidler College of Business, University of Hawaii. 2023. p. 6139-6148. (Proceedings of the Annual Hawaii International Conference on System Sciences). Epub 2023 Jan 3.

Managing Collaborative Development of Artificial Intelligence: Lessons from the Field

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