Managing overhead in public sector organizations through benchmarking

M.E.M. Huijben, A. Geurtsen, G.J. van Helden

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Many public sector organizations struggle with the size of their overhead. The current crisis has forced them to cut costs, but how drastic can these cuts be without losing too much value? In 2001, we started an overhead benchmarking project in the Netherlands and by 2012, 1,500 public sector organizations had participated in the study. This paper shows how benchmarking of overhead costs helps organizations to understand and properly balance the costs and benefits of their overhead functions. © 2014 © 2014 CIPFA.
Original languageEnglish
Pages (from-to)27-34
JournalPublic Money & Management
Volume34
Issue number1
DOIs
Publication statusPublished - 2014

Bibliographical note

Mark Huijben*, Arno Geurtsen & Jan van Helden

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