Mental healthcare experiences of Ukrainian displaced people in the Netherlands: Their perspectives and as observed by professionals

Objectives: This study aims to explore the experiences of Ukrainian people who are displaced with the Dutch mental healthcare system. It provides insights to inform policy, guide healthcare providers, and ultimately improve mental health services tailored to the needs of this group. Study design: This study employs a qualitative research design grounded in a social-constructivist paradigm. Methods: The study conducted semi-structured interviews with a mix of fourteen Ukrainian displaced individuals and professionals in Eindhoven in the Netherlands in 2024. The data collection focused on participants' experiences and perceptions regarding mental healthcare. A reflexive thematic analysis has been used to analyze the data. Results: This study identified three key themes: (1) Stress sources; (2) Barriers to accessing mental healthcare; and (3) Alternative coping mechanisms. Barriers include difficulties navigating the healthcare system, language barriers, and stigma. While these challenges limit access to care, displaced individuals also turn to social support from family, friends, and community resources to address their mental health needs. Conclusion: The findings emphasize the need for targeted strategies in mental healthcare for Ukrainian displaced people in the Netherlands. To address the gap between available mental health services and their effective utilization, recommendations include improving the accessibility of information on mental health resources, offering culturally sensitive support, and fostering supportive relationships between Ukrainian displaced people and healthcare providers. By addressing this, services can become more responsive to the unique needs of this group.