Negative online word-of-mouth: Behavioral indicator or emotional release?

T. Verhagen, A. Nauta, J.F.M. Feldberg

Research output: Working paperProfessional

395 Downloads (Pure)
Original languageEnglish
Place of PublicationVU University, Amsterdam
PublisherFaculty of Economics and Business Administration
Number of pages29
Publication statusPublished - 2012

Publication series

NameResearch Memorandum
No.2012-10

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