Negative online word-of-mouth: Behavioral indicator or emotional release?

Research output: Working paperProfessional

Original languageEnglish
Place of PublicationVU University, Amsterdam
PublisherFaculty of Economics and Business Administration
Number of pages29
Publication statusPublished - 2012

Publication series

NameResearch Memorandum
No.2012-10

Cite this

Verhagen, T., Nauta, A., & Feldberg, J. F. M. (2012). Negative online word-of-mouth: Behavioral indicator or emotional release? (Research Memorandum; No. 2012-10). VU University, Amsterdam: Faculty of Economics and Business Administration.
Verhagen, T. ; Nauta, A. ; Feldberg, J.F.M. / Negative online word-of-mouth: Behavioral indicator or emotional release?. VU University, Amsterdam : Faculty of Economics and Business Administration, 2012. (Research Memorandum; 2012-10).
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Verhagen, T, Nauta, A & Feldberg, JFM 2012 'Negative online word-of-mouth: Behavioral indicator or emotional release?' Research Memorandum, no. 2012-10, Faculty of Economics and Business Administration, VU University, Amsterdam.

Negative online word-of-mouth: Behavioral indicator or emotional release? / Verhagen, T.; Nauta, A.; Feldberg, J.F.M.

VU University, Amsterdam : Faculty of Economics and Business Administration, 2012. (Research Memorandum; No. 2012-10).

Research output: Working paperProfessional

TY - UNPB

T1 - Negative online word-of-mouth: Behavioral indicator or emotional release?

AU - Verhagen, T.

AU - Nauta, A.

AU - Feldberg, J.F.M.

PY - 2012

Y1 - 2012

M3 - Working paper

T3 - Research Memorandum

BT - Negative online word-of-mouth: Behavioral indicator or emotional release?

PB - Faculty of Economics and Business Administration

CY - VU University, Amsterdam

ER -

Verhagen T, Nauta A, Feldberg JFM. Negative online word-of-mouth: Behavioral indicator or emotional release? VU University, Amsterdam: Faculty of Economics and Business Administration. 2012. (Research Memorandum; 2012-10).