Negative online word-of-mouth: Behavioral indicator or emotional release?

T. Verhagen, A. Nauta, J.F.M. Feldberg

Research output: Working paper / Preprint › Working paper › Professional

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Original language	English
Place of Publication	VU University, Amsterdam
Publisher	Faculty of Economics and Business Administration
Number of pages	29
Publication status	Published - 2012

Name	Research Memorandum
No.	2012-10

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title = "Negative online word-of-mouth: Behavioral indicator or emotional release?",

author = "T. Verhagen and A. Nauta and J.F.M. Feldberg",

year = "2012",

language = "English",

series = "Research Memorandum",

publisher = "Faculty of Economics and Business Administration",

number = "2012-10",