Numbers Speak for Themselves, or Do They? On Performance Measurement and Its Implications

Berend van der Kolk

doi:10.1177/00076503211068433

Numbers Speak for Themselves, or Do They? On Performance Measurement and Its Implications

Berend van der Kolk^*

^*Corresponding author for this work

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Research output: Contribution to Journal › Article › Academic › peer-review

Abstract

Performance measurement systems have the potential to improve organizational outcomes, but they often come at a cost. This commentary highlights the individual, organizational, and societal costs of performance measurement systems and explores how such costs could be reduced.

Original language	English
Pages (from-to)	813-817
Number of pages	5
Journal	Business and Society
Volume	61
Issue number	4
DOIs	https://doi.org/10.1177/00076503211068433
Publication status	Published - Apr 2022

Bibliographical note

Funding Information:
The author wishes to thank Frank de Bakker, Hari Bapuji, and Stefanie Beninger for their constructive feedback on the earlier versions of this commentary. The author received no financial support for the research, authorship, and/or publication of this article.

Publisher Copyright:
© The Author(s) 2022.

Keywords

indicator
indicatorism
measurement
metrics
performance

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Numbers Speak for Themselves, or Do They? On Performance Measurement and Its Implications

Abstract

Bibliographical note

Keywords

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