Online versus conventional shopping: Consumers' risk perception and regulatory focus

G. van Noort, P. Kerkhof, B.M. Fennis

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

In two experiments, the impact of shopping context on consumers' risk perceptions and regulatory focus was examined. We predicted that individuals perceive an online (vs. conventional) shopping environment as more risky and that an online shopping environment, by its risky nature, primes a prevention focus. The findings in Study 1 demonstrate these effects by using self-report measures for risk perception and prevention focus. In Study 2, we replicated these findings and demonstrated that the effect of an online shopping environment carries over to behavior in a domain unrelated to shopping. © 2007 Mary Ann Liebert, Inc.
Original languageEnglish
Pages (from-to)731-733
Number of pages3
JournalCyberpsychology and Behavior
Volume10
Issue number5
DOIs
Publication statusPublished - 2007

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