Operational Reliability in Complex Temporary Organizations

Research output: Contribution to ConferencePaperAcademic

Abstract

The complex interconnectivity characterizing a temporary organization (TO) increases the risk of adverse work situations emerging in unexpected ways. In TOs operating in a high-hazard environment – here referred to as complex temporary organizations (CTOs) - this may lead to disastrous consequences. Still many CTOs do not experience disasters. This paper makes the organizational patterns in these CTOs its primary concern. It presents the results of an exploratory cross-sectoral empirical study involving five CTOs. It takes a special interest in inter-organizational resilience as a capability complementary to rules and risk management to sustain operational reliability in CTOs. Operational reliability is viewed from the perspective of collaboration complexity, grouped into three categories: (1) heterogeneous collaboration, (2) temporal interconnectivity, and (3) coping with unexpected events. Comparison between CTOs revealed similarities but also a number of differences in perceptions and strategies which offer opportunities for cross-sectoral learning.
Original languageEnglish
Publication statusAccepted/In press - 30 May 2019
Event29th European Safety and Reliability Conference - Leibniz Universitat Hannover, Hannover, Germany
Duration: 22 Sep 201926 Sep 2019
https://esrel2019.org/#/

Conference

Conference29th European Safety and Reliability Conference
Abbreviated titleESREL 2019
CountryGermany
CityHannover
Period22/09/1926/09/19
Internet address

Fingerprint

risk management
resilience
disaster
coping
organization
event
learning
experience

Keywords

  • Temporary organization
  • Operational reliability
  • inter-organizational resilience
  • adaptive capacity
  • high-hazard environment
  • inter-organizational work
  • operational resilience

Cite this

Zuiderwijk, D. C., & Boersma, F. K. (Accepted/In press). Operational Reliability in Complex Temporary Organizations. Paper presented at 29th European Safety and Reliability Conference, Hannover, Germany.
Zuiderwijk, D.C. ; Boersma, F.K. / Operational Reliability in Complex Temporary Organizations. Paper presented at 29th European Safety and Reliability Conference, Hannover, Germany.
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Zuiderwijk, DC & Boersma, FK 2019, 'Operational Reliability in Complex Temporary Organizations' Paper presented at 29th European Safety and Reliability Conference, Hannover, Germany, 22/09/19 - 26/09/19, .

Operational Reliability in Complex Temporary Organizations. / Zuiderwijk, D.C.; Boersma, F.K.

2019. Paper presented at 29th European Safety and Reliability Conference, Hannover, Germany.

Research output: Contribution to ConferencePaperAcademic

TY - CONF

T1 - Operational Reliability in Complex Temporary Organizations

AU - Zuiderwijk, D.C.

AU - Boersma, F.K.

PY - 2019/5/30

Y1 - 2019/5/30

N2 - The complex interconnectivity characterizing a temporary organization (TO) increases the risk of adverse work situations emerging in unexpected ways. In TOs operating in a high-hazard environment – here referred to as complex temporary organizations (CTOs) - this may lead to disastrous consequences. Still many CTOs do not experience disasters. This paper makes the organizational patterns in these CTOs its primary concern. It presents the results of an exploratory cross-sectoral empirical study involving five CTOs. It takes a special interest in inter-organizational resilience as a capability complementary to rules and risk management to sustain operational reliability in CTOs. Operational reliability is viewed from the perspective of collaboration complexity, grouped into three categories: (1) heterogeneous collaboration, (2) temporal interconnectivity, and (3) coping with unexpected events. Comparison between CTOs revealed similarities but also a number of differences in perceptions and strategies which offer opportunities for cross-sectoral learning.

AB - The complex interconnectivity characterizing a temporary organization (TO) increases the risk of adverse work situations emerging in unexpected ways. In TOs operating in a high-hazard environment – here referred to as complex temporary organizations (CTOs) - this may lead to disastrous consequences. Still many CTOs do not experience disasters. This paper makes the organizational patterns in these CTOs its primary concern. It presents the results of an exploratory cross-sectoral empirical study involving five CTOs. It takes a special interest in inter-organizational resilience as a capability complementary to rules and risk management to sustain operational reliability in CTOs. Operational reliability is viewed from the perspective of collaboration complexity, grouped into three categories: (1) heterogeneous collaboration, (2) temporal interconnectivity, and (3) coping with unexpected events. Comparison between CTOs revealed similarities but also a number of differences in perceptions and strategies which offer opportunities for cross-sectoral learning.

KW - Temporary organization

KW - Operational reliability

KW - inter-organizational resilience

KW - adaptive capacity

KW - high-hazard environment

KW - inter-organizational work

KW - operational resilience

M3 - Paper

ER -

Zuiderwijk DC, Boersma FK. Operational Reliability in Complex Temporary Organizations. 2019. Paper presented at 29th European Safety and Reliability Conference, Hannover, Germany.