Optimal outpatient appointment scheduling

G. Kaandorp, G.M. Koole

Research output: Contribution to JournalArticleAcademicpeer-review

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Abstract

In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen. For certain combinations of parameters the well-known Bailey-Welch rule is found to be the optimal appointment schedule. © Springer Science+Business Media, LLC 2007.
Original languageEnglish
Pages (from-to)217-229
JournalHealth Care Management Science
Volume10
DOIs
Publication statusPublished - 2007

Bibliographical note

KaandorpK

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