TY - JOUR
T1 - Optimal patient and personnel scheduling policies for care-at-home service facilities
AU - Out, P.M.
AU - Bhulai, S.
AU - van Meersbergen, M.
PY - 2012
Y1 - 2012
N2 - In this paper we study the problem of personnel planning in care-at-home facilities. We model the system as a Markov decision process, which leads to a high-dimensional control problem. We study monotonicity properties of the system and derive structural results for the optimal policy. Based on these insights, we propose a trunk reservation heuristic to control the system. We provide numerical evidence that the heuristic yields close to optimal performance, and scales well for large problem instances. © 2011 Elsevier B.V. All rights reserved.
AB - In this paper we study the problem of personnel planning in care-at-home facilities. We model the system as a Markov decision process, which leads to a high-dimensional control problem. We study monotonicity properties of the system and derive structural results for the optimal policy. Based on these insights, we propose a trunk reservation heuristic to control the system. We provide numerical evidence that the heuristic yields close to optimal performance, and scales well for large problem instances. © 2011 Elsevier B.V. All rights reserved.
U2 - 10.1016/j.ejor.2011.10.046
DO - 10.1016/j.ejor.2011.10.046
M3 - Article
SN - 0377-2217
VL - 219
SP - 557
EP - 563
JO - European Journal of Operational Research
JF - European Journal of Operational Research
IS - 3
ER -