Orchestrating the customer journey: Four essays on how to create meaningful customer experiences

A.M. Kranzbühler

Research output: PhD Thesis › PhD-Thesis - Research and graduation internal

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Original language	English
Qualification	PhD
Awarding Institution	Vrije Universiteit Amsterdam
Supervisors/Advisors	Kleijnen, MHP, Supervisor Verlegh, Peeter, Supervisor
Award date	5 Jul 2018
Publication status	Published - 2018

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CoverFinal published version, 77.2 KB
Title pageFinal published version, 77.2 KB
Abstract dutchFinal published version, 77.2 KB
Abstract englishFinal published version, 119 KB
Table of contentsFinal published version, 120 KB
Preliminary matterFinal published version, 224 KB
Hoofdstuk Essay 1Final published version, 384 KB
Hoofdstuk Essay 2Final published version, 348 KB
Hoofdstuk Essay 3Final published version, 378 KB
Hoofdstuk Essay 4Final published version, 404 KB
End matterFinal published version, 186 KB
Appendix AppendicesFinal published version, 894 KB

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