Planning and Routing Algorithms for Multi-Skill Contact Centers

S.A. Pot

Research output: PhD Thesis › PhD-Thesis - Research and graduation internal

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Original language	English
Qualification	PhD
Awarding Institution	Vrije Universiteit Amsterdam
Supervisors/Advisors	Koole, Ger, Supervisor
Publication status	Published - 2006

Naam instelling promotie: VU Vrije Universiteit
Naam instelling onderzoek: VU Vrije Universiteit

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@phdthesis{d20987b2618946fd922d14b2c3652491,

title = "Planning and Routing Algorithms for Multi-Skill Contact Centers",

author = "S.A. Pot",

note = "Naam instelling promotie: VU Vrije Universiteit Naam instelling onderzoek: VU Vrije Universiteit",

year = "2006",

language = "English",

type = "PhD-Thesis - Research and graduation internal",

school = "Vrije Universiteit Amsterdam",

}