Playing the numbers game: Dealing with transparency

Stella Pachidi, Marleen Huysman, Hans Berends

Research output: Chapter in Book / Report / Conference proceedingConference contributionProfessional

Abstract

This paper unpacks the performativity of transparency inside the organization. Organizational members often use digital techno logie s to make their actions visible to o thers in the organization. However, practices of visibility produce opaque ness as much as transparency. In our qualitative study in a telecommunications organization, organizatio nal members so metime s made their actio ns transparent to their colleagues and managers, while at other times they played numbers games and made their actions opaque. We take a sociomaterial perspectiv e and investigate how practic es of visibility are performed by organizational members while using digital techno logies. We consider the temporality of visibility making practices, to better understand how they emerge and how they produce transparency and opaqueness. We illustrate how transparency and o paqueness are produced interc hangeably, as ac tors are oriented towards the past, present, or future. The study extends our understanding of informatio n visibility inside organizations, by bringing to the foreground its sociomaterial and temporal nature.

Original languageEnglish
Title of host publication2016 International Conference on Information Systems, ICIS 2016
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683135
Publication statusPublished - 2016
Event2016 International Conference on Information Systems, ICIS 2016 - Dublin, Ireland
Duration: 11 Dec 201614 Dec 2016

Conference

Conference2016 International Conference on Information Systems, ICIS 2016
CountryIreland
CityDublin
Period11/12/1614/12/16

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Keywords

  • Digital technology
  • Performativity
  • Sociomateriality
  • Temporality
  • Transparency

Cite this

Pachidi, S., Huysman, M., & Berends, H. (2016). Playing the numbers game: Dealing with transparency. In 2016 International Conference on Information Systems, ICIS 2016 Association for Information Systems.