Abstract
In this paper we introduce and analyze a new class of service policies called multi-phase gated service. This policy is a generalization of the classical single-phase and two-phase gated policies and works as follows. Each customer that arrives at queue i will have to wait K
Original language | English |
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Pages (from-to) | 25-56 |
Journal | Annals of Operations Research |
Volume | 198 |
DOIs | |
Publication status | Published - 2012 |