Poster: Discovering requirements of behaviour change software systems from negative user experience

Nelly Condori-Fernandez, Alejandro Catala Bolos, Patricia Lago

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Abstract

Behavior Change Software systems (BCSSs) have shown promising outcomes in terms of promoting healthy behaviors. However, a negative User Experience (UX) can be induced by BCSS if designers do not have clear understanding of the requirements that factually help in changing the user behavior that achieves a sustainability goal. In order to get insights into how to discover such sustainability requirements, we propose a discovery approach, whose emphasis is placed on negative UX assessed through attitudes and behaviors expressed by users due to the lack of fulfillment of actual user needs. The approach is tested on existing software systems designed for preventing or reducing Repetitive Strain Injury as a particular category of BCSS. Twelve requirements that contribute to social sustainability were discovered.

Original languageEnglish
Title of host publicationProceedings - International Conference on Software Engineering
PublisherACM, IEEE Computer Society
Pages222-223
Number of pages2
VolumePart F137351
ISBN (Electronic)9781450356633
DOIs
Publication statusPublished - 27 May 2018
Event40th ACM/IEEE International Conference on Software Engineering, ICSE 2018 - Gothenburg, Sweden
Duration: 27 May 20183 Jun 2018

Conference

Conference40th ACM/IEEE International Conference on Software Engineering, ICSE 2018
CountrySweden
CityGothenburg
Period27/05/183/06/18

Keywords

  • Requirements discovery
  • Social sustainability requirements
  • User needs
  • UX assessment

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