Poster: Discovering requirements of behaviour change software systems from negative user experience

Nelly Condori-Fernandez, Alejandro Catala Bolos, Patricia Lago

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Behavior Change Software systems (BCSSs) have shown promising outcomes in terms of promoting healthy behaviors. However, a negative User Experience (UX) can be induced by BCSS if designers do not have clear understanding of the requirements that factually help in changing the user behavior that achieves a sustainability goal. In order to get insights into how to discover such sustainability requirements, we propose a discovery approach, whose emphasis is placed on negative UX assessed through attitudes and behaviors expressed by users due to the lack of fulfillment of actual user needs. The approach is tested on existing software systems designed for preventing or reducing Repetitive Strain Injury as a particular category of BCSS. Twelve requirements that contribute to social sustainability were discovered.

Original languageEnglish
Title of host publicationProceedings - International Conference on Software Engineering
PublisherACM, IEEE Computer Society
Pages222-223
Number of pages2
VolumePart F137351
ISBN (Electronic)9781450356633
DOIs
Publication statusPublished - 27 May 2018
Event40th ACM/IEEE International Conference on Software Engineering, ICSE 2018 - Gothenburg, Sweden
Duration: 27 May 20183 Jun 2018

Conference

Conference40th ACM/IEEE International Conference on Software Engineering, ICSE 2018
CountrySweden
CityGothenburg
Period27/05/183/06/18

Fingerprint

Sustainable development

Keywords

  • Requirements discovery
  • Social sustainability requirements
  • User needs
  • UX assessment

Cite this

Condori-Fernandez, N., Bolos, A. C., & Lago, P. (2018). Poster: Discovering requirements of behaviour change software systems from negative user experience. In Proceedings - International Conference on Software Engineering (Vol. Part F137351, pp. 222-223). ACM, IEEE Computer Society. https://doi.org/10.1145/3183440.3195072
Condori-Fernandez, Nelly ; Bolos, Alejandro Catala ; Lago, Patricia. / Poster : Discovering requirements of behaviour change software systems from negative user experience. Proceedings - International Conference on Software Engineering. Vol. Part F137351 ACM, IEEE Computer Society, 2018. pp. 222-223
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Condori-Fernandez, N, Bolos, AC & Lago, P 2018, Poster: Discovering requirements of behaviour change software systems from negative user experience. in Proceedings - International Conference on Software Engineering. vol. Part F137351, ACM, IEEE Computer Society, pp. 222-223, 40th ACM/IEEE International Conference on Software Engineering, ICSE 2018, Gothenburg, Sweden, 27/05/18. https://doi.org/10.1145/3183440.3195072

Poster : Discovering requirements of behaviour change software systems from negative user experience. / Condori-Fernandez, Nelly; Bolos, Alejandro Catala; Lago, Patricia.

Proceedings - International Conference on Software Engineering. Vol. Part F137351 ACM, IEEE Computer Society, 2018. p. 222-223.

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

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Condori-Fernandez N, Bolos AC, Lago P. Poster: Discovering requirements of behaviour change software systems from negative user experience. In Proceedings - International Conference on Software Engineering. Vol. Part F137351. ACM, IEEE Computer Society. 2018. p. 222-223 https://doi.org/10.1145/3183440.3195072