Abstract
Enterprise Architecture (EA) is a mechanism to support IT investment decisions. What is lacking, is a practical tool like a checklist that can be used by enterprise architects to support IT investment decisions, and more specifically, the business case. The business case is a common practice to justify
IT investment decisions. The objective of this research is to investigate how the use of a checklist can support enterprise architects to improve the quality of a business case. To answer this question, we conducted design science and developed and evaluated a checklist that can be used by enterprise architects in the assessment of a business case. The evaluation of the checklist was conducted by means of an experiment. The results of the experiment with 32 architects demonstrate that using a checklist as such does not lead to higher quality improvement suggestions in the assessment of a business case as compared to not using a checklist. In other words, a checklist alone does not make the difference. Discussion of the results of the experiment with focus groups reveals several preconditions for the use of a checklist. In any case, the use of the checklist reduces the risk of overlooking valuable insights to improve the quality of the business case.
IT investment decisions. The objective of this research is to investigate how the use of a checklist can support enterprise architects to improve the quality of a business case. To answer this question, we conducted design science and developed and evaluated a checklist that can be used by enterprise architects in the assessment of a business case. The evaluation of the checklist was conducted by means of an experiment. The results of the experiment with 32 architects demonstrate that using a checklist as such does not lead to higher quality improvement suggestions in the assessment of a business case as compared to not using a checklist. In other words, a checklist alone does not make the difference. Discussion of the results of the experiment with focus groups reveals several preconditions for the use of a checklist. In any case, the use of the checklist reduces the risk of overlooking valuable insights to improve the quality of the business case.
| Original language | English |
|---|---|
| Title of host publication | 2019 IEEE 21st Conference on Business Informatics (CBI) |
| Subtitle of host publication | [Proceedings] |
| Publisher | IEEE |
| Pages | 114-123 |
| Number of pages | 10 |
| ISBN (Electronic) | 9781728106502 |
| ISBN (Print) | 9781728106519 |
| DOIs | |
| Publication status | Published - 2019 |
| Event | IEEE Conference on Business Informatics - Moscow, Russian Federation Duration: 15 Jul 2019 → 17 Jul 2019 Conference number: 21 http://cbi2019.moscow/ |
Conference
| Conference | IEEE Conference on Business Informatics |
|---|---|
| Abbreviated title | CBI |
| Country/Territory | Russian Federation |
| City | Moscow |
| Period | 15/07/19 → 17/07/19 |
| Internet address |
Keywords
- Enterprise architecture
VU Research Profile
- Connected World