Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case

Martin Van Den Berg; Lars Cordewener; Raymond Slot; Patricia Lago; Hans Van Vliet

doi:10.1109/CBI.2019.00020

Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case

Martin Van Den Berg, Lars Cordewener, Raymond Slot, Patricia Lago, Hans Van Vliet

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Enterprise Architecture (EA) is a mechanism to support IT investment decisions. What is lacking, is a practical tool like a checklist that can be used by enterprise architects to support IT investment decisions, and more specifically, the business case. The business case is a common practice to justify IT investment decisions. The objective of this research is to investigate how the use of a checklist can support enterprise architects to improve the quality of a business case. To answer this question, we conducted design science and developed and evaluated a checklist that can be used by enterprise architects in the assessment of a business case. The evaluation of the checklist was conducted by means of an experiment. The results of the experiment with 32 architects demonstrate that using a checklist as such does not lead to higher quality improvement suggestions in the assessment of a business case as compared to not using a checklist. In other words, a checklist alone does not make the difference. Discussion of the results of the experiment with focus groups reveals several preconditions for the use of a checklist. In any case, the use of the checklist reduces the risk of overlooking valuable insights to improve the quality of the business case.

Original language	English
Title of host publication	2019 IEEE 21st Conference on Business Informatics (CBI) 15-17 July 2019
Subtitle of host publication	[Proceedings] Volume 01
Editors	Jorg Becker, Dmitriy Novikov
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	114-123
Number of pages	10
Volume	1
ISBN (Electronic)	9781728106502
ISBN (Print)	9781728106519
DOIs	https://doi.org/10.1109/CBI.2019.00020
Publication status	Published - 2019
Event	21st IEEE Conference on Business Informatics, CBI 2019 - Moscow, Russian Federation Duration: 15 Jul 2019 → 17 Jul 2019

Conference

Conference	21st IEEE Conference on Business Informatics, CBI 2019
Country/Territory	Russian Federation
City	Moscow
Period	15/07/19 → 17/07/19

Keywords

Business case
Checklist
Design science
Enterprise architecture
IT investment decision

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1109/CBI.2019.00020

Preconditions for the use of a checklist by enterprise architects to improve the quality of a business caseFinal published version, 273 KBLicence: Article 25fa Dutch Copyright Act

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Van Den Berg, M., Cordewener, L., Slot, R., Lago, P., & Van Vliet, H. (2019). Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case. In J. Becker, & D. Novikov (Eds.), 2019 IEEE 21st Conference on Business Informatics (CBI) 15-17 July 2019: [Proceedings] Volume 01 (Vol. 1, pp. 114-123). Article 8808096 Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/CBI.2019.00020

Van Den Berg, Martin ; Cordewener, Lars ; Slot, Raymond et al. / Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case. 2019 IEEE 21st Conference on Business Informatics (CBI) 15-17 July 2019: [Proceedings] Volume 01. editor / Jorg Becker ; Dmitriy Novikov. Vol. 1 Institute of Electrical and Electronics Engineers Inc., 2019. pp. 114-123

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abstract = "Enterprise Architecture (EA) is a mechanism to support IT investment decisions. What is lacking, is a practical tool like a checklist that can be used by enterprise architects to support IT investment decisions, and more specifically, the business case. The business case is a common practice to justify IT investment decisions. The objective of this research is to investigate how the use of a checklist can support enterprise architects to improve the quality of a business case. To answer this question, we conducted design science and developed and evaluated a checklist that can be used by enterprise architects in the assessment of a business case. The evaluation of the checklist was conducted by means of an experiment. The results of the experiment with 32 architects demonstrate that using a checklist as such does not lead to higher quality improvement suggestions in the assessment of a business case as compared to not using a checklist. In other words, a checklist alone does not make the difference. Discussion of the results of the experiment with focus groups reveals several preconditions for the use of a checklist. In any case, the use of the checklist reduces the risk of overlooking valuable insights to improve the quality of the business case.",

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Van Den Berg, M, Cordewener, L, Slot, R, Lago, P & Van Vliet, H 2019, Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case. in J Becker & D Novikov (eds), 2019 IEEE 21st Conference on Business Informatics (CBI) 15-17 July 2019: [Proceedings] Volume 01. vol. 1, 8808096, Institute of Electrical and Electronics Engineers Inc., pp. 114-123, 21st IEEE Conference on Business Informatics, CBI 2019, Moscow, Russian Federation, 15/07/19. https://doi.org/10.1109/CBI.2019.00020

Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case. / Van Den Berg, Martin; Cordewener, Lars; Slot, Raymond et al.
2019 IEEE 21st Conference on Business Informatics (CBI) 15-17 July 2019: [Proceedings] Volume 01. ed. / Jorg Becker; Dmitriy Novikov. Vol. 1 Institute of Electrical and Electronics Engineers Inc., 2019. p. 114-123 8808096.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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AU - Slot, Raymond

AU - Lago, Patricia

AU - Van Vliet, Hans

PY - 2019

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N2 - Enterprise Architecture (EA) is a mechanism to support IT investment decisions. What is lacking, is a practical tool like a checklist that can be used by enterprise architects to support IT investment decisions, and more specifically, the business case. The business case is a common practice to justify IT investment decisions. The objective of this research is to investigate how the use of a checklist can support enterprise architects to improve the quality of a business case. To answer this question, we conducted design science and developed and evaluated a checklist that can be used by enterprise architects in the assessment of a business case. The evaluation of the checklist was conducted by means of an experiment. The results of the experiment with 32 architects demonstrate that using a checklist as such does not lead to higher quality improvement suggestions in the assessment of a business case as compared to not using a checklist. In other words, a checklist alone does not make the difference. Discussion of the results of the experiment with focus groups reveals several preconditions for the use of a checklist. In any case, the use of the checklist reduces the risk of overlooking valuable insights to improve the quality of the business case.

AB - Enterprise Architecture (EA) is a mechanism to support IT investment decisions. What is lacking, is a practical tool like a checklist that can be used by enterprise architects to support IT investment decisions, and more specifically, the business case. The business case is a common practice to justify IT investment decisions. The objective of this research is to investigate how the use of a checklist can support enterprise architects to improve the quality of a business case. To answer this question, we conducted design science and developed and evaluated a checklist that can be used by enterprise architects in the assessment of a business case. The evaluation of the checklist was conducted by means of an experiment. The results of the experiment with 32 architects demonstrate that using a checklist as such does not lead to higher quality improvement suggestions in the assessment of a business case as compared to not using a checklist. In other words, a checklist alone does not make the difference. Discussion of the results of the experiment with focus groups reveals several preconditions for the use of a checklist. In any case, the use of the checklist reduces the risk of overlooking valuable insights to improve the quality of the business case.

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Y2 - 15 July 2019 through 17 July 2019

ER -

Van Den Berg M, Cordewener L, Slot R, Lago P, Van Vliet H. Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case. In Becker J, Novikov D, editors, 2019 IEEE 21st Conference on Business Informatics (CBI) 15-17 July 2019: [Proceedings] Volume 01. Vol. 1. Institute of Electrical and Electronics Engineers Inc. 2019. p. 114-123. 8808096 Epub 2019 Aug 22. doi: 10.1109/CBI.2019.00020

Preconditions for the use of a checklist by enterprise architects to improve the quality of a business case

Abstract

Conference

Keywords

UN SDGs

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