Preparedness and the importance of meeting the needs of healthcare workers: a qualitative study on Ebola

E Belfroid; J van Steenbergen; P Ellerbroek; A Huis; M Hulscher; Aura Timen

doi:10.1016/j.jhin.2017.07.001

Preparedness and the importance of meeting the needs of healthcare workers: a qualitative study on Ebola

E Belfroid, J van Steenbergen, P Ellerbroek, A Huis, M Hulscher, Aura Timen

Research output: Contribution to Journal › Article › Academic › peer-review

Abstract

BACKGROUND: Healthcare workers (HCWs) face specific challenges in infectious disease outbreaks, which provide unusual, new events with exposure risk. The fear of infection or new, unknown tasks in an unfamiliar setting, for example, may complicate outbreak management.

AIM: To gain insight into how healthcare organizations can prepare to meet the needs of their HCWs by capturing the experiences of HCWs with patients with suspected Ebola virus disease.

METHODS: We conducted 23 in-depth interviews with HCWs, of whom 20 worked in a Dutch university hospital and three worked in a regional ambulance service. We invited HCWs who cared for patients with suspected Ebola or who were on the team preparing for admission of such patients in the period 2014-2015.

FINDINGS: The HCWs were stressed and anxious, but most rated their overall experience as positive. We categorized the reported experiences in three main themes, namely, experiences related to: (i) the novelty of the threat, (ii) the risk of infection and fear of transmission, and (iii) the excessive attention. Our results underline the importance of a supportive working environment suitable for crises.

CONCLUSION: The experiences of HCWs dealing with patients with suspected Ebola can direct improvements in generic preparedness for highly transmissible diseases.

Original language	English
Pages (from-to)	212-218
Number of pages	7
Journal	Journal of Hospital Infection
Volume	98
Issue number	2
DOIs	https://doi.org/10.1016/j.jhin.2017.07.001
Publication status	Published - Feb 2018
Externally published	Yes

Funding

This work was carried out with financial support from the Dutch Ministry of Health, Welfare and Sport (VWS) .

Funders	Funder number
Ministerie van Volksgezondheid, Welzijn en Sport

Keywords

Communicable Disease Control/methods
Disease Management
Disease Transmission, Infectious/prevention & control
Female
Health Knowledge, Attitudes, Practice
Health Personnel/psychology
Hemorrhagic Fever, Ebola/diagnosis
Hospitals, University
Humans
Interviews as Topic
Male
Netherlands
Occupational Exposure

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/j.jhin.2017.07.001

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Cite this

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title = "Preparedness and the importance of meeting the needs of healthcare workers: a qualitative study on Ebola",

abstract = "BACKGROUND: Healthcare workers (HCWs) face specific challenges in infectious disease outbreaks, which provide unusual, new events with exposure risk. The fear of infection or new, unknown tasks in an unfamiliar setting, for example, may complicate outbreak management.AIM: To gain insight into how healthcare organizations can prepare to meet the needs of their HCWs by capturing the experiences of HCWs with patients with suspected Ebola virus disease.METHODS: We conducted 23 in-depth interviews with HCWs, of whom 20 worked in a Dutch university hospital and three worked in a regional ambulance service. We invited HCWs who cared for patients with suspected Ebola or who were on the team preparing for admission of such patients in the period 2014-2015.FINDINGS: The HCWs were stressed and anxious, but most rated their overall experience as positive. We categorized the reported experiences in three main themes, namely, experiences related to: (i) the novelty of the threat, (ii) the risk of infection and fear of transmission, and (iii) the excessive attention. Our results underline the importance of a supportive working environment suitable for crises.CONCLUSION: The experiences of HCWs dealing with patients with suspected Ebola can direct improvements in generic preparedness for highly transmissible diseases.",

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author = "E Belfroid and {van Steenbergen}, J and P Ellerbroek and A Huis and M Hulscher and Aura Timen",

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AU - Hulscher, M

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AB - BACKGROUND: Healthcare workers (HCWs) face specific challenges in infectious disease outbreaks, which provide unusual, new events with exposure risk. The fear of infection or new, unknown tasks in an unfamiliar setting, for example, may complicate outbreak management.AIM: To gain insight into how healthcare organizations can prepare to meet the needs of their HCWs by capturing the experiences of HCWs with patients with suspected Ebola virus disease.METHODS: We conducted 23 in-depth interviews with HCWs, of whom 20 worked in a Dutch university hospital and three worked in a regional ambulance service. We invited HCWs who cared for patients with suspected Ebola or who were on the team preparing for admission of such patients in the period 2014-2015.FINDINGS: The HCWs were stressed and anxious, but most rated their overall experience as positive. We categorized the reported experiences in three main themes, namely, experiences related to: (i) the novelty of the threat, (ii) the risk of infection and fear of transmission, and (iii) the excessive attention. Our results underline the importance of a supportive working environment suitable for crises.CONCLUSION: The experiences of HCWs dealing with patients with suspected Ebola can direct improvements in generic preparedness for highly transmissible diseases.

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Preparedness and the importance of meeting the needs of healthcare workers: a qualitative study on Ebola

Abstract

Funding

Keywords

UN SDGs

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Persistent URL (handle)

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