Providing Guidance to Software Practitioners: A Framework for Creating Key Performance Indicators

Iffat Fatima; Markus Funke; Patricia Lago

doi:10.1109/MS.2024.3456446

Providing Guidance to Software Practitioners: A Framework for Creating Key Performance Indicators

Iffat Fatima^*, Markus Funke, Patricia Lago

^*Corresponding author for this work

Research output: Contribution to Journal › Article › Academic › peer-review

Abstract

We propose a framework in the form of a model, an associated template, and a checklist to provide guidance to practitioners for creating sound key performance indicators, examining their creation through four case studies in the context of software systems in two organizations.

Original language	English
Pages (from-to)	68-78
Number of pages	11
Journal	IEEE Software
Volume	42
Issue number	4
Early online date	10 Sept 2024
DOIs	https://doi.org/10.1109/MS.2024.3456446
Publication status	E-pub ahead of print - 10 Sept 2024

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Publisher Copyright:
© 1984-2012 IEEE.

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title = "Providing Guidance to Software Practitioners: A Framework for Creating Key Performance Indicators",

abstract = "We propose a framework in the form of a model, an associated template, and a checklist to provide guidance to practitioners for creating sound key performance indicators, examining their creation through four case studies in the context of software systems in two organizations.",

author = "Iffat Fatima and Markus Funke and Patricia Lago",

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Providing Guidance to Software Practitioners: A Framework for Creating Key Performance Indicators

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