Quality and Customer Oriented Behavior; towards a Coherent Approach for Improvement

J.A.P. Hoogervorst

    Research output: PhD ThesisPhD-Thesis – Research and graduation external

    Original languageUndefined/Unknown
    QualificationPhD
    Awarding Institution
    • VU FPP, Arbeids-en Organisatiepsychologie
    Supervisors/Advisors
    • Koopman, P.L., Supervisor
    • van der Flier, H., Supervisor
    Award date19 Mar 1998
    Place of PublicationDelft
    Publisher
    Publication statusPublished - 1998

    Bibliographical note

    Naam instelling promotie: VU FPP, Arbeids-en Organisatiepsychologie
    Naam instelling onderzoek: KLM

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