Quantitative modeling of organizational resilience for Dutch emergency response safety regions

John M P Van Trijp*, Mihaela Ulieru, Pieter H A J M Van Gelder

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review


Resilience is an important concept to determine how well a Dutch Emergency Response Safety Region behaves under stress. The main objective of this study is to determine the intrinsic value of "resilience" for Dutch Emergency Response Safety Regions. In this study it is concluded that the concept of "resilience" can be best described by the generic approach "operational resilience". A large scale survey among safety stakeholders in The Netherlands was conducted where the following items describing operational resilience were explored: situation awareness (awa); management of keystone vulnerabilities (kv); adaptive capacity (ac) and quality (q). Results show resilience of an emergency response organization can be described by a unique dynamic operational resilience f(Rero)UV factor. A simplified approach of unique dynamic operational resilience is suggested by using a quick scan method to speed up the process of assessment.

Original languageEnglish
Pages (from-to)666-676
Number of pages11
JournalProceedings of the Institution of Mechanical Engineers, Part O: Journal of Risk and Reliability
Issue number6
Publication statusPublished - Dec 2012


  • Adaptive capacity
  • awareness
  • emergency response organization
  • keystone vulnerabilities
  • management
  • operational resilience
  • resilience
  • risks


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