Restoring the medical supply chain from below.: The role of social entrepreneurship in the production of face masks during the COVID-19 crisis.

Kees Boersma; Robert Larruina

Restoring the medical supply chain from below. The role of social entrepreneurship in the production of face masks during the COVID-19 crisis.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

The COVID-19 pandemic affected societies worldwide, compromising socio-technical systems across geographical, judicial, and administrative borders. It therefore a cross-border, transboundary crisis. It also exposed the global medical supply chain's vulnerability. Authorities' inability to restore it quickly caused serious problems in crisis response, but private initiatives provided unexpected bottom-up solutions. How social entrepreneurs respond to a crisis alongside the formal crisis governance system and generate resources related to product development and logistics deserves more attention. We therefore present a case study about a Dutch social enterprise (Refugee Company) engaged with the cross-border dimension of the COVID-19 crisis. We show it is possible to establish a supply chain and domestically produce personal protection equipment using a bottom-up approach. Policy and crisis governance should not overlook the potential of entrepreneurial activities to strengthen supply chains during crises, as they make supply chains more sustainable and crisis-resilient.

Original language	English
Title of host publication	ISCRAM 2021 - Proceedings
Subtitle of host publication	18th International Conference on Information Systems for Crisis Response and Management
Editors	Anouck Adrot, Rob Grace, Kathleen Moore, Christopher W. Zobel
Place of Publication	Blacksburg, VA, USA
Publisher	Information Systems for Crisis Response and Management, ISCRAM
Pages	260-269
Number of pages	10
ISBN (Electronic)	9781949373615
Publication status	Published - May 2021
Event	18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021 - Blacksburg, United States Duration: 23 May 2021 → 26 May 2021

Publication series

Name	Proceedings of the International ISCRAM Conference
Volume	2021-May
ISSN (Electronic)	2411-3387

Conference

Conference	18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021
Country/Territory	United States
City	Blacksburg
Period	23/05/21 → 26/05/21

Bibliographical note

Funding Information:
This article is part of the H2020 project HERoS, Health Emergency Response in Interconnected Systems, which received funding from an EU Horizon 2020 grant (No. 101003606).

Funding Information:
Refugee Company’s social entrepreneurs considered de Mondmaskerfabriek as an initiative to create disruptive innovation through the production of face masks. It was supported by the Philips Foundation2 (financial support) and Qredits (micro financing; financial support). The Ministry of Economic Affairs and Climate Policy and the Ministry of Health, Welfare, and Sport also played a massive role in providing financial support and in creating the market/distribution. The LCH, responsible for coordinating the distribution of PPE in the Netherlands, guaranteed the purchase of 1 million face masks per week. Another important governmental partner was the Municipality of Arnhem,3 with whom Refugee Company collaborated in creating jobs for refugees/status holders (in combination with language lessons).

Publisher Copyright:
© 2021 Information Systems for Crisis Response and Management, ISCRAM. All rights reserved.

Keywords

COVID-19 crisis response
Face masks
Personal protection equipment
Social entrepreneurship
Supply chain

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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Boersma, K., & Larruina, R. (2021). Restoring the medical supply chain from below. The role of social entrepreneurship in the production of face masks during the COVID-19 crisis. In A. Adrot, R. Grace, K. Moore, & C. W. Zobel (Eds.), ISCRAM 2021 - Proceedings: 18th International Conference on Information Systems for Crisis Response and Management (pp. 260-269). (Proceedings of the International ISCRAM Conference; Vol. 2021-May). Information Systems for Crisis Response and Management, ISCRAM.

Boersma, Kees ; Larruina, Robert. / Restoring the medical supply chain from below. The role of social entrepreneurship in the production of face masks during the COVID-19 crisis. ISCRAM 2021 - Proceedings: 18th International Conference on Information Systems for Crisis Response and Management. editor / Anouck Adrot ; Rob Grace ; Kathleen Moore ; Christopher W. Zobel. Blacksburg, VA, USA : Information Systems for Crisis Response and Management, ISCRAM, 2021. pp. 260-269 (Proceedings of the International ISCRAM Conference).

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abstract = "The COVID-19 pandemic affected societies worldwide, compromising socio-technical systems across geographical, judicial, and administrative borders. It therefore a cross-border, transboundary crisis. It also exposed the global medical supply chain's vulnerability. Authorities' inability to restore it quickly caused serious problems in crisis response, but private initiatives provided unexpected bottom-up solutions. How social entrepreneurs respond to a crisis alongside the formal crisis governance system and generate resources related to product development and logistics deserves more attention. We therefore present a case study about a Dutch social enterprise (Refugee Company) engaged with the cross-border dimension of the COVID-19 crisis. We show it is possible to establish a supply chain and domestically produce personal protection equipment using a bottom-up approach. Policy and crisis governance should not overlook the potential of entrepreneurial activities to strengthen supply chains during crises, as they make supply chains more sustainable and crisis-resilient.",

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Boersma, K & Larruina, R 2021, Restoring the medical supply chain from below. The role of social entrepreneurship in the production of face masks during the COVID-19 crisis. in A Adrot, R Grace, K Moore & CW Zobel (eds), ISCRAM 2021 - Proceedings: 18th International Conference on Information Systems for Crisis Response and Management. Proceedings of the International ISCRAM Conference, vol. 2021-May, Information Systems for Crisis Response and Management, ISCRAM, Blacksburg, VA, USA , pp. 260-269, 18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021, Blacksburg, United States, 23/05/21.

Restoring the medical supply chain from below. The role of social entrepreneurship in the production of face masks during the COVID-19 crisis. / Boersma, Kees ; Larruina, Robert.

ISCRAM 2021 - Proceedings: 18th International Conference on Information Systems for Crisis Response and Management. ed. / Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel. Blacksburg, VA, USA : Information Systems for Crisis Response and Management, ISCRAM, 2021. p. 260-269 (Proceedings of the International ISCRAM Conference; Vol. 2021-May).

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Boersma K , Larruina R. Restoring the medical supply chain from below. The role of social entrepreneurship in the production of face masks during the COVID-19 crisis. In Adrot A, Grace R, Moore K, Zobel CW, editors, ISCRAM 2021 - Proceedings: 18th International Conference on Information Systems for Crisis Response and Management. Blacksburg, VA, USA : Information Systems for Crisis Response and Management, ISCRAM. 2021. p. 260-269. (Proceedings of the International ISCRAM Conference).