Satisfaction with virtual worlds: An integrated model of experiential value

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Although virtual worlds increasingly attract users today, few studies have addressed what satisfies virtual world users. We therefore defined and tested an integrated model of experiential system value and virtual world satisfaction. Drawing upon expectancy-value and cognitive evaluation theories, four important facets of experiential system value were hypothesized as determinants of virtual world satisfaction. Structural equation modeling was employed on a sample of 567 users of the virtual world Second Life. Direct and indirect effects were tested and are reported. Theoretical and practical implications are discussed. © 2011 Elsevier B.V. All rights reserved.
Original languageEnglish
Pages (from-to)201-207
JournalInformation and Management
Volume48
Issue number6
DOIs
Publication statusPublished - 2011

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Integrated model
Virtual worlds
Value systems
Second life
Structural equation modeling
Evaluation theory
Expectancy
Direct effect
Indirect effects

Cite this

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title = "Satisfaction with virtual worlds: An integrated model of experiential value",
abstract = "Although virtual worlds increasingly attract users today, few studies have addressed what satisfies virtual world users. We therefore defined and tested an integrated model of experiential system value and virtual world satisfaction. Drawing upon expectancy-value and cognitive evaluation theories, four important facets of experiential system value were hypothesized as determinants of virtual world satisfaction. Structural equation modeling was employed on a sample of 567 users of the virtual world Second Life. Direct and indirect effects were tested and are reported. Theoretical and practical implications are discussed. {\circledC} 2011 Elsevier B.V. All rights reserved.",
author = "T. Verhagen and J.F.M. Feldberg and {van den Hooff}, B.J. and S. Meents and J. Merikivi",
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Satisfaction with virtual worlds: An integrated model of experiential value. / Verhagen, T.; Feldberg, J.F.M.; van den Hooff, B.J.; Meents, S.; Merikivi, J.

In: Information and Management, Vol. 48, No. 6, 2011, p. 201-207.

Research output: Contribution to JournalArticleAcademicpeer-review

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AU - Verhagen, T.

AU - Feldberg, J.F.M.

AU - van den Hooff, B.J.

AU - Meents, S.

AU - Merikivi, J.

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AB - Although virtual worlds increasingly attract users today, few studies have addressed what satisfies virtual world users. We therefore defined and tested an integrated model of experiential system value and virtual world satisfaction. Drawing upon expectancy-value and cognitive evaluation theories, four important facets of experiential system value were hypothesized as determinants of virtual world satisfaction. Structural equation modeling was employed on a sample of 567 users of the virtual world Second Life. Direct and indirect effects were tested and are reported. Theoretical and practical implications are discussed. © 2011 Elsevier B.V. All rights reserved.

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DO - 10.1016/j.im.2011.02.004

M3 - Article

VL - 48

SP - 201

EP - 207

JO - Information and Management

JF - Information and Management

SN - 0378-7206

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