Service Development and New Service Performance: A conceptual essay and a project-level study into the relationship between HRM practices and the performance of new services

M.J. Flikkema

Service Development and New Service Performance: A conceptual essay and a project-level study into the relationship between HRM practices and the performance of new services

Management and Organisation

Research output: PhD Thesis › PhD-Thesis - Research and graduation internal

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Original language	English
Qualification	PhD
Awarding Institution	Vrije Universiteit Amsterdam
Supervisors/Advisors	Jansen, Paul, Supervisor van der Sluis-den Dikken, E.C., Co-supervisor
Award date	16 May 2008
Print ISBNs	9789051709780
Publication status	Published - 2008

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CoverFinal published version, 467 KB
Title pageFinal published version, 30.5 KB
Abstract dutchFinal published version, 188 KB
Abstract englishFinal published version, 37.6 KB
Complete dissertationFinal published version, 4.47 MB

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@phdthesis{23aa5b78ae8d434b949c55321880456e,

title = "Service Development and New Service Performance: A conceptual essay and a project-level study into the relationship between HRM practices and the performance of new services",

author = "M.J. Flikkema",

year = "2008",

language = "English",

isbn = "9789051709780",

type = "PhD-Thesis - Research and graduation internal",

school = "Vrije Universiteit Amsterdam",

}