Service satisfaction: an empirical analysis of consumer satisfaction in financial services

C.A.G.M. van Montfort, E. Masurel, I.A.W. van Rijn

Research output: Contribution to JournalArticleAcademic

Original languageEnglish
Pages (from-to)80-94
Number of pages14
JournalService Industries Journal
Volume20
Issue number3
DOIs
Publication statusPublished - 2000

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