Shifts in foci and priorities. Different relevance of requirements to changing goals yields conflicting prioritizations and is viewpoint-dependent

J.F. Hoorn, M.E. Breuker, E. Kok

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Stakeholders judge goal relevance and software-development project requirements differently, considering them from a business versus a personal viewpoint. Three empirical studies provided evidence that stakeholders' personal goals for a system are valued higher than business goals and that, moreover, changes in personal goals lead to significantly more prioritization activity than changes in business goals. In Study 1, police officers expressed their agreement to a list of requirements on a Capacity Management System from a business and a personal viewpoint. We found a 'requirements-analysis rift,' indicating that stakeholders regard requirements as business-related, agreeing with them even if these requirements do not match their personal goals. In Study 2, science students rank-ordered the same list of requirements on an e-learning environment from a university and a personal perspective. In Study 3, we conducted a similar study with a sample of financial consultants. The latter two studies revealed that, when personal goals changed, prioritization shifts were stronger than when business goals changed. In addition, we suggest a method using the Spearman rho statistic to calculate changes in requirements prioritization under different conditions of goal change. Copyright © 2006 John Wiley & Sons, Ltd.
Original languageEnglish
Pages (from-to)465-485
Number of pages21
JournalSoftware Process Improvement and Practice
Volume11
Issue number5
Early online date4 Oct 2006
DOIs
Publication statusPublished - Oct 2006

Fingerprint

Dive into the research topics of 'Shifts in foci and priorities. Different relevance of requirements to changing goals yields conflicting prioritizations and is viewpoint-dependent'. Together they form a unique fingerprint.

Cite this