Simulating Cognitive Coping Strategies for Intelligent Support Agents

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Abstract

People react differently to stress. According to the Cognitive Motivational Relational Theory by Lazarus and Folkman, the appraisal of stress and the emotions related to it determine whether people cope with stress by focussing on altering the situation (problem focussed) or on changing the emotional consequences of the events (emotion focussed). These different coping strategies have different effects on the long term. The coping process can be described in a formal dynamic model. Simulations using this model show that problem focussed coping leads to better coping skills and higher decrease of long-term stress than emotion focussed coping. These results also follow from a mathematical analysis of the model. The presented model can form the basis of an intelligent support system that uses a simulation of cognitive processes in humans in stressful conditions.
Original languageEnglish
Title of host publicationProceedings of the 32th Annual Conference of the Cognitive Science Society, CogSci'10
EditorsR. Catrambone, S. Ohlsson
Place of PublicationAustin, TX
PublisherCognitive Science Society
Pages435-440
Number of pages6
ISBN (Print)9781617388903
Publication statusPublished - 2010
Event32th International Annual Conference of the Cognitive Science Society, CogSci'10 - Portland, United States
Duration: 11 Aug 201014 Aug 2010

Conference

Conference32th International Annual Conference of the Cognitive Science Society, CogSci'10
CountryUnited States
CityPortland
Period11/08/1014/08/10

Keywords

  • behavioral modeling
  • temporal dynamics
  • stress
  • virtual human agent model

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