TY - JOUR
T1 - Situational influences on the use of communication technologies
T2 - A meta-analysis and exploratory study
AU - Van Den Hooff, Bart
AU - Groot, Jasper
AU - De Jonge, Sander
PY - 2005/12/1
Y1 - 2005/12/1
N2 - As communication technologies such as e-mail have become indispensable for business communication, the study of the use and effects of such technologies is increasingly relevant. In this article, the authors present a model of the different factors influencing e-mail use in organizations. Building on three theoretical approaches concerning the adoption and use of communication technologies, they present a meta-analysis of recent studies about e-mail use in organizations. The results of the analysis form the basis for a model explaining e-mail use. A first validation of the model using survey methodology is presented.
AB - As communication technologies such as e-mail have become indispensable for business communication, the study of the use and effects of such technologies is increasingly relevant. In this article, the authors present a model of the different factors influencing e-mail use in organizations. Building on three theoretical approaches concerning the adoption and use of communication technologies, they present a meta-analysis of recent studies about e-mail use in organizations. The results of the analysis form the basis for a model explaining e-mail use. A first validation of the model using survey methodology is presented.
KW - Communication technologies
KW - E-mail
KW - Media choice theory
KW - Meta-analysis
KW - Organizational communication
UR - http://www.scopus.com/inward/record.url?scp=30944460055&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=30944460055&partnerID=8YFLogxK
U2 - 10.1177/0021943604271192
DO - 10.1177/0021943604271192
M3 - Article
AN - SCOPUS:30944460055
SN - 0021-9436
VL - 42
SP - 4
EP - 27
JO - Journal of Business Communication
JF - Journal of Business Communication
IS - 1
ER -