Store and advertiser reputation effects on consumer trust in an Internet store: results of an experimental study

P. Kerkhof, N. Vahstal-Lapaix, J.F. Calje

Research output: Chapter in Book / Report / Conference proceedingChapterAcademicpeer-review

Original languageEnglish
Title of host publicationTrust under pressure: empirical investigations of trust and trust building in uncertain circumstances
EditorsK. Bijlsma, R. Klein Woolthuis
Place of PublicationCheltenham, UK
PublisherEdward Elgar Publishers
Pages170-185
Number of pages16
ISBN (Print)1845423119, 9781845423117
Publication statusPublished - 2005

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