TY - JOUR
T1 - Strategic framing in the BP crisis: A semantic network analysis of associative frames
AU - Schultz, F.
AU - Kleinnijenhuis, J.
AU - Oegema, D.
AU - Utz, S.
AU - van Atteveldt, W.H.
PY - 2012
Y1 - 2012
N2 - This paper contributes to the analysis of the interplay of public relations and news in crisis situations, and the conceptualization of strategic framing by introducing the idea of associative frames and the method of semantic network analysis to the PR research field. By building on a more advanced understanding of communication as process of social meaning construction that is embedded in networks of differential relations between different actors, it contributes to extend the perspective of first- and second-order agenda building towards a kind of "third order" or "network agenda building". Via an automated content analysis of more than 3700 articles we examine agenda- and frame-differences between public relations, UK and US news in the BP crisis. The study documents that BP successfully applied a decoupling strategy: It dissociated itself from being responsible for the cause and at the same time presented itself as solvent of the crisis. It shows that in crises, associative frames in PR resonate partly to associative frames in news. Especially the US news followed BP and did not succeed in presenting political actors as solution providers. © 2011 Elsevier Inc.
AB - This paper contributes to the analysis of the interplay of public relations and news in crisis situations, and the conceptualization of strategic framing by introducing the idea of associative frames and the method of semantic network analysis to the PR research field. By building on a more advanced understanding of communication as process of social meaning construction that is embedded in networks of differential relations between different actors, it contributes to extend the perspective of first- and second-order agenda building towards a kind of "third order" or "network agenda building". Via an automated content analysis of more than 3700 articles we examine agenda- and frame-differences between public relations, UK and US news in the BP crisis. The study documents that BP successfully applied a decoupling strategy: It dissociated itself from being responsible for the cause and at the same time presented itself as solvent of the crisis. It shows that in crises, associative frames in PR resonate partly to associative frames in news. Especially the US news followed BP and did not succeed in presenting political actors as solution providers. © 2011 Elsevier Inc.
UR - https://www.scopus.com/pages/publications/84856670076
UR - https://www.scopus.com/inward/citedby.url?scp=84856670076&partnerID=8YFLogxK
U2 - 10.1016/j.pubrev.2011.08.003
DO - 10.1016/j.pubrev.2011.08.003
M3 - Article
SN - 0363-8111
VL - 38
SP - 97
EP - 107
JO - Public Relations Review
JF - Public Relations Review
IS - 1
ER -