Street-level bureaucrats and the welfare state: Toward a micro-institutionalist theory of policy implementation

D.A. Rice

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Abstract

In the era of "activation," which is characterized by the decentralization and individualization of social services, welfare caseworkers play an increasingly important role in shaping the policy outcomes of the welfare state. In this article, it is argued that to theoretically accommodate the complex institutional and systemic environments in which today's caseworkers operate, the street-level bureaucracy approach introduced by Lipsky should be married with institutionalist theory, thereby laying the groundwork for a micro-institutionalist theory of policy implementation. © 2012 SAGE Publications.
Original languageEnglish
Pages (from-to)1038-1062
JournalAdministration and Society
Volume45
Issue number9
Early online date5 Jul 2012
DOIs
Publication statusPublished - 2013

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