Teaching older adults with multiple chronic conditions to use a tablet and patient application for health management

Rony Oosterom-Calo*, Benjamín López

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Within home telehealth programs, patients often receive devices and applications which they may need to learn how to use. A user feedback study with training materials on a tablet PC and patient application, designed for older chronic patients, was conducted with fifteen USA patients from the Philips Intensive Ambulatory Care home telehealth program. Two themes emerged from the findings, in relation to the training program: (1) Relevance, appreciation and user experience, and (2) patient preferences, which had two sub-themes (a) Manner of communication and (b) designing the interaction. Participants found training materials relevant, preferred materials that allow practicing and provide feedback, especially when worded in a manner that is encouraging but not patronizing. They preferred information in audio as well as text formats due to their abilities. Training materials introducing technologies to patients, appropriate for their abilities and preferences, need to be devised and provided to promote telehealth patient engagement.

Original languageEnglish
Title of host publicationHuman Aspects of IT for the Aged Population
Subtitle of host publicationHealthy and Active Aging - 2nd International Conference, ITAP 2016 and Held as Part of HCI International 2016, Proceedings
EditorsJia Zhou, Gavriel Salvendy
PublisherSpringer Verlag
Pages342-351
Number of pages10
ISBN (Print)9783319399485
DOIs
Publication statusPublished - 1 Jan 2016
Externally publishedYes
Event2nd International Conference on Human Aspects of IT for the Aged Population, ITAP 2016 and held as a part of 18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada
Duration: 17 Jul 201622 Jul 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9755
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference2nd International Conference on Human Aspects of IT for the Aged Population, ITAP 2016 and held as a part of 18th International Conference on Human-Computer Interaction, HCI International 2016
CountryCanada
CityToronto
Period17/07/1622/07/16

Keywords

  • Chronic disease
  • Home telehealth
  • Older adults
  • Tablet computer
  • Training
  • Tutorial
  • User feedback

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