The customers relations government: the quality of electronic municipal services in the Netherlands

Research output: Contribution to JournalArticleAcademic

Original languageEnglish
Number of pages9
JournalJournal of Internet Banking and Commerce
Volume9
Issue number2
Publication statusPublished - 2004

Bibliographical note

elektronisch tijdschrift: www.arraydev.com/commerce/JIBC/0406-09.asp

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